Empentis Training Solutions > Level 2 > Large Goods Vehicle (LGV) Driver

Large Goods Vehicle (LGV) Driver

An LGV Driver drives safely and efficiently, ensuring the correct products are delivered at the correct time, location and temperature (if required), and documentation. The driver is responsible for maintaining the integrity of the load and vehicle by following correct procedures of the road, health and safety, and restraint. They may work within one or more sub-sectors including: shipping, import/export, removal, hazardous good, freight, and food.

Large Goods Vehicle LGV

Where will LGV Drivers deliver to and what will they deliver?

Drivers will deliver to a range of customers, such as global organisations, sole traders, and private customers. They will also deliver to a variety of settings, such as warehouses, shops, and private residence. Drivers will typically work in shifts and work alone. They will operate in many locations such as inner cities, towns, and rural areas.

An LGV Driver will communicate with a range of people and customers, and meet expectations by providing quality service that encourages repeat business. Drivers in this role are highly competent in using industry-recognised systems (systems for reporting defects) and associated services (specific packaging or labelling) and are able to work under pressure to tight deadlines.


According to the Annual Survey of Hours and Earnings, an LGV driver will earn on average £32,850 and will see a pay growth of 2.5%.

86.9% of LGV drivers are full time employees, 6.8% are part-time employees, and 6.3% of drivers are self employed.

Employment is predicted to increase from 311,146 drivers in 2019 to 312,876 drivers by 2023.

The unemployment rate is low, only 2.61%, according to the Labour Force Survey.

Goods moved within Great Britain by mode of transportation

  • Road
  • Water
  • Rail

Roads are the primary method of transporting goods within the UK. In 2015, just over three quarters (76%) of all goods moved were by road.

Key performance indicators

  • Regulation and legislation that governs the supply chain industry and the relation to the role – working time restrictions and licence requirements.
  • How to communicate with customers and colleagues appropriately to fit the situation and organisation culture.
  • The structure of the industry – types of transport and how these affect operations such as loading and unloading, issues the sector is facing; roles available in the sector in general and to their own career aspirations.
  • Delivering excellent customer service to customers and colleagues – identifying customer/colleague needs, responding appropriately to the situation and organisation culture, importance of the organisation’s reputation, and how their own performance contributes to the organisation’s success.
  • Proposed and changes to systems, system processes and the technology used within the industry.
  • Environmental impact of the industry, sector and role and how to minimise this – drivers’ responsibility to use safe and efficient driving techniques.
  • How their role can affect their health – need to maintain a level of fitness that is appropriate to the role, awareness of the benefits of a healthy diet, the impact of working shifts.
  • City restrictions – congestion charges, night restrictions, route restrictions, and vehicle equipment requirements.
  • Driving on roads alongside vulnerable road users – cyclists, motor cyclists and pedestrians.
  • The procedures for processing rejected and returned goods.

Learners must hold a valid UK driving licence (at least Cat B car licence) and be 18 years old by the time they are able to gain provisional vocational licence. They must also supply Chain Specialist Large Goods Vehicle Drivers are legally required to obtain the Category C licence during the apprenticeship.

Drivers will receive Large Goods Vehicle (LGV) Driver Level 2 certificate.

The apprenticeship will take a minimum of 12 months to complete.

Contact us for more information