Managing teams and projects in line with a private, public or voluntary organisation’s operational or departmental strategy.
Level 5 managers are responsible for everything from creating and delivering operational plans, managing projects, and leading and managing teams, to managing change, financial and resource management. Responsibilities also include talent management, coaching and mentoring. Roles may include those of Operations Manager, Regional Manager, Divisional Manager, Department Manager as well as other specialist managers.
This is a Level 5 Apprenticeship. The complexity of levels differs for management apprenticeships. Level 3 is equivalent to two A levels, level 4 is equivalent to a one-year degree, level 5 is equivalent to a two-year degree, and level 6 is equivalent to a master’s degree.
This course would consist of 80% on the job learning and 20% off the job learning. During off the job learning, you will be required to physically attend bi-monthly full day workshops and 1-2-1 sessions with one of our accredited trainers. These sessions will be delivered at your place of work or at our training centre.
The learner is also required to produce a portfolio of knowledge assignments, and skills-based evidence.
The Operations Departmental Manager course follows a list of standards that a manager is expected to achieve before undertaking a final endpoint assessment (EPA).
The standards follow different criteria consisting of
The learner is only put forward to the endpoint assessment once they can properly demonstrate all of the course standards. A full breakdown of these standards can be viewed below.
Typically 2 ½ years
The entry requirement for this course will be decided by each employer, but may typically be five GCSEs at Grade C or higher.
We recommend other relevant or prior experience this could also be considered as an alternative.
ILM accredited qualification equivalent to 2nd year of degree
This course can be taught anywhere in England.