MANAGEMENT APPRENTICESHIP

Business and Administration

Operations Departmental Manager

Operations Departmental Manager Certification at Level 5

Managing teams and projects in line with a private, public or voluntary organisation’s operational or departmental strategy.

Level 5 managers are responsible for everything from creating and delivering operational plans, managing projects, and leading and managing teams, to managing change, financial and resource management. Responsibilities also include talent management, coaching and mentoring. Roles may include those of Operations Manager, Regional Manager, Divisional Manager, Department Manager as well as other specialist managers.

This is a Level 5 Apprenticeship. The complexity of levels differs for management apprenticeships. Level 3 is equivalent to two A levels, level 4 is equivalent to a one-year degree, level 5 is equivalent to a two-year degree, and level 6 is equivalent to a master’s degree.

Traditional Course Delivery

This course would consist of 80% on the job learning and 20% off the job learning. During off the job learning, you will be required to physically attend bi-monthly full day workshops and 1-2-1 sessions with one of our accredited trainers. These sessions will be delivered online or at your place of work. 

The learner is also required to produce a portfolio of knowledge assignments, and skills-based evidence.

This Course Follows a List of Standards

The Operations Departmental Manager course follows a list of standards that a manager is expected to achieve before undertaking a final endpoint assessment (EPA).

The standards follow different criteria consisting of

  • Knowledge
  • Skills
  • Knowledge and Skills combined units
  • Professional Behaviours 

The learner is only put forward to the endpoint assessment once they can properly demonstrate all of the course standards. A full breakdown of these standards can be viewed below.

Level

5

Duration

Typically 2 ½  years

Requirements

The entry requirement for this course will be decided by each employer, but may typically be five GCSEs at Grade C or higher.

We recommend other relevant or prior experience this could also be considered as an alternative.

Qualification

ILM accredited qualification equivalent to 2nd year of degree

Location

This course can be taught anywhere in England.

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Operations Departmental Manager

Course Breakdown

If you’d like a more detailed breakdown of the skills, knowledge, and professional behaviors you’ll gain over the course of the apprenticeship, just use the tabs below.
  • Leading People
  • Managing People
  • Building Relationships
  • Communication
  • Operational Management
  • Project Management
  • Finance
  • Operational Management
  • Project Management
  • Finance
  • Leading People
  • Managing People
  • Building Relationships
  • Communication
  • Self Awareness 
  • Management of Self
  • Problem Solving and Decision Making
  • Takes Responsibility
  • Inclusive
  • Agile
  • Professionalism
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